Curious about the difference between the legacy Kipu Messenger and the Patient Portal? Check out the following table for a quick visual guide.
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| Functionality | Kipu Messenger | Patient Portal |
| Collect the patient's signature for documents | ✅ | ✅ |
| Collect guardian/guarantor signatures for documents | ✅ | ✅ |
| Collect the patient's signature for treatment plans | ✅ | ✅ |
| Collect the patient's additional signature for treatment plans in use | ✅ | ✅ |
| Collect guardian/guarantor signatures for treatment plans | ✅ | ✅ |
| Collect guardian/guarantor's additional signatures for treatment plans | ✅ | ✅ |
| Ability for patient/guardian/guarantor to revoke consents. | ❌ | ✅ |
| Does not require special forms | ❌ | ✅ |
| Share pre-filled editable forms | ❌ | ✅ |
| Share pre-filled non-editable forms | ❌ | ✅ |
| Collect patient responses to outcomes assessments | ✅ | ✅ |
| View patient's demographics, contacts, and active insurance | ❌ | ✅ (for Patient and Guardians only) |
| View calendar appointments | ❌ | ✅ |
| View prescribed medications | ❌ | ✅ |
| Mobile app | ✅ | ❌ |
| Upload files to share with the facility | ✅ (only via mobile app) |
✅ |
| Messaging between patient and care team members | ✅ | ✅ |
| Messaging between patient and non-care team members | ❌ | ✅ |
| Messaging between guardian/guarantor and care team members | ❌ | ✅ |
| Messaging between guardian/guarantor and non-care team members | ❌ | ✅ |
| Audio/video calls with patient | ✅ (only if initiated by provider) |
✅ Ability to join Telehealth session |
| Audio/video calls with guardian/guarantor | ❌ | ✅ Ability to join Telehealth session for Guardian |
| Ability for patient/guardian/guarantor to change their login email | ❌ | ✅ |
| Access to multiple episodes of care in one account (same facility) | ✅ | ✅ |
| Access to multiple patients in one account (same facility) | ❌ | ✅ |
| Access to charts in different facilities in one account | ✅ | ❌ (patient/contact will need to create separate accounts for each facility that is using the portal) |
| EMR user dashboard to manage patient/contact's accounts | ❌ | ✅ |
| Does not require additional setup for EMR user | ❌ | ✅ |
| Ability to notify EMR users about completed registration | ✅ (recipients not customizable) |
✅ (customizable recipient list) |
| Ability to notify EMR users about completed documents | ✅ (recipients not customizable) |
✅ (customizable recipient list) |
| Ability to notify EMR users about revoked consents | ❌ | ✅ |