One of the most common updates needed to the Kipu RCM (Avea) Konnector is changing the Billing Provider. Let's review.
Required Permissions: Only Super Admins can make this update.
Add New Rendering Provider
The new Billing Provider must be set up in the Kipu EMR and in the RCM as a Rendering Provider for the EMR Location/RCM Practice and referenced at the RCM Facility tied to the Konnector you are updating.
Check out the following instructions for adding the provider: Kipu EMR Rendering Provider | RCM Rendering Provider.
Important: Ensure the provider name and NPI match exactly between the two systems.
Updating the Konnector Provider
Let's review how to update the Billing Provider on the RCM Konnector.
- Click on your initials and choose Settings.
- Open the Integrations tab and click Konnectors.
- Open the RCM Konnector that needs to be edited by clicking on the pencil icon.
- Update the Billing Provider NPI, Billing Provider Last Name, and Billing Provider First Name.
- Click Update to save your changes.
- This provider will now be the fallback Billing Provider for all services.
- Important: Making updates to the Konnector will not automatically update services that are already added to the Billing Report. If you need to make bulk updates to already created services, please contact Integrated Billing Support (ibsupport@kipuhealth.com).
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