Return to the Manufacturer or Return to Reverse Distributor Transactions

The MAT Inventory allows you to Return to manufacturer or Return to reverse distributor. These transactions let you record exactly what happened to the medication. The transactions also appear in the MAT Reconciliation report.

Required Permissions: Super Admins and users with Manage Medications Inventory added to their user profile.

Use this table to decide which transaction type to choose.

Transaction Type	When to Use	Typical Result
Return to Manufacturer	Use when the manufacturer requests a return or there is a recall.	The medication is returned to the manufacturer, the inventory is reduced, and the reason is recorded.
Return to Reverse Distributor	Use when the medication is sent to a third party for disposal or processing.	The medication leaves the facility and is tracked as returned to the reverse distributor.

Follow these steps to add a return transaction in the MAT Inventory:

1. Click on the Inventory tab.
2. Choose the medication.
3. Click the Add Transaction button.
4. In the Add Transaction window, choose one of the following transaction types:
• Return to Manufacturer: Use when the manufacturer recalls or otherwise collects the medication.
• Return to Reverse Distributor: Use when a medication is sent to a company that processes or disposes on behalf of the facility.
5. Enter the medication quantity and units.
6. Click on the Performed Date and Time field and select the date from the calendar. Use the sliders to adjust the time.
7. Add attachments and notes such as recall number, reverse distributor name, or disposal tracking ID.
8. If necessary, enter the name of the staff member who witnessed the transaction in the Witness field. Click here to learn more about the witness signature workflow.
9. Click on the Sign and Submit button.

10. The system will show the Return to Manufacturer or Return to Reverse Distributor transaction at the top and include medication information, staff member credentials, and timestamps.

    

11. If you click on the transaction link, you can see the transaction details.

Note: These new transaction types will also appear in the MAT Reconciliation report to help with accurate auditing and tracking.