Kipu EMR System Requirements

  • Updated

The Kipu EMR is a web-based application that requires a modern browser and internet access. 

Recommended Browsers

The following browser versions are recommended for better Kipu EMR performance:

PC and Mac Tablets Mobile
  • Google Chrome, most recent stable version (at least version 105+)
  • Mozilla Firefox, most recent stable version (at least version 110+)
  • Apple Safari, most recent stable version (at least version 14+)
  • Edge, most recent stable version (at least version 108+)
  • Apple Safari, most recent stable version (at least version 14+)

Mobile support is currently in discovery. 

For optimal performance, the browser must have JavaScript and cookies enabled (these are default settings). If you are using a different browser or version and experience problems, please switch to one of the above. If you have a specific device that you would like supported, please let us know and we will make every effort to help you.

Internet Connection

The Kipu EMR requires internet access. Your bandwidth needs will vary depending on the number of concurrent Kipu users and internet usage. We suggest a business connection with upload speeds of at least 25 mbps download and 3 mbps upload, preferably higher. We strongly recommend installing a backup internet connection at your facility for redundancy in case your main line goes down.

If you do not have a redundant Internet connection, there are many options for adding it to your network. Here are a few:

  • You can use a router with a cellular 4G/LTE and 5G backup connection built-in or available as a USB add-on for select routers
  • You can add a wireless Ethernet bridge to your network and connect it to a mobile Wi-Fi hotspot
  • If you already have a firewall, they usually support multiple Internet connections for failover out of the box. Just add a consumer-grade DSL or cable connection from a different provider. Try not to use the same technology as your current Internet connection as different providers might use the same infrastructure in your building: backup a cable connection with DSL or vice versa.
  • Use a ‘Dual WAN” router.
  • If you are using mostly tablets with Kipu, pre-paid mobile hotspots might be sufficient for emergencies.

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