Konnectors: Kipu RCM

The Kipu RCM Konnector ensures that the data in the Kipu EMR is routed to the correct facility in the RCM with the appropriate rendering provider.

Important: Each RCM Facility must have its own Konnector set up in the Kipu EMR.

Example configuration options:

• One to One: 2 Kipu Locations and 2 RCM Facilities = 2 Konnectors
• One to Many: 1 Kipu Location and 2 RCM Facilities = 2 Konnectors. In this instance, Bill by Program or Bill by Building will need to be configured as well on the Kipu side to ensure the patient information is routed to the correct RCM Facility.
• Many to One: 3 Kipu Locations and 1 RCM Facility = 1 Konnector.

Edit Konnector

Let's review how to edit an existing Konnector for an RCM facility.

1. To begin, click on your initials and then click Settings. 
   
2. Then click the Konnectors tab.

3. Click on the RCM filter and then on the edit icon.
4. Review the following fields:
1. Use this vendor: This box must be checked to enable the Konnector. To disable the integration from the EMR to RCM, uncheck this box.
2. Locations: Select the location(s) that should be integrated into the RCM facility.
3. Programs: If Bill by Program is en abled for your instance, Programs available in the selected Location(s) will display. If the Location Settings have been enabled, you can select the programs that will send data to this Facility. Click here for more information. Note that this field will be hidden when the Ancillary checkbox is selected.
4. Buildings: If Bill by Building is enabled for your instance, Buildings available in the selected Location(s) will display. If the Location Settings have been enabled, you can select the Buildings that will send data to this facility. Note that this field will be hidden when the Ancillary checkbox is selected.
5. Kipu RCM Interface: This section will be completed by a Kipu staff member when the Konnector is created.
• Practice Name: Match the name created in the RCM.
• Practice ID: Locate the Practice ID in the RCM under Admin > Organization Admin > Practices.
• Facility ID: Locate the Facility ID in the RCM under Practice Admin > Facilities.
• Organization ID: Locate the Organization ID in the RCM under Managing Organization > Organizations.
• Billing Provider NPI: This is the default billing rendering provider that will appear on all claims. You can configure override rendering providers on the evaluation templates and group sessions if needed. Click here to learn more.
• Billing Provider Last Name
• Billing Provider First Name
• Ancillary: For information on ancillary konnectors, check out this article.
• Username and Password: An RCM User will need to be added for the Integration. A Kipu staff member will help you with this process.
6. Click Update to save changes. 

Facesheet Behavior When the Konnector is Deleted or Disabled

• Once created, konnectors can only be deleted if they have not been used on a patient chart.
• If a konnector has been disabled, clicking on the Send to Kipu RCM button will result in an error message stating that the konnector is disabled.