Billing Audit Tool: Warnings and Errors

The Warnings and Errors tab allows you make yellow warnings hard stops for your facility, which can help you reduce claim rejections and other similar issues. Items with the Warning type assigned warn you that information is missing but will not stop you from sending the charge to your integrated billing system. Items marked as an Error will prevent you from progressing until you address the issue.

For information on specific pre-transmission errors and warnings, check out this article. For information on post-transmission errors and warnings, click here for CMD and here for RCM.

Required Permissions: You must be a Super Admin to view and make changes to this tab.

1. To begin, click on your initials and then click Settings. 
   
2. Then click the Billing Audit Tool tab.

3. Next, click Warnings and Errors.
4. The columns break down the information for each warning and error. You can sort the options by column, and the numbers beside the column titles indicate the order in which the sorting is being applied.
1. Search by Message: Use the search bar to locate a specific warning or error by message
2. Message: Displays the warning or error message
3. Type: Indicates whether the item is a warning or an error
4. Last Modified By: Displays the name of the user who last made changes
5. Last Modified Date: Displays the date and time of the most recent modification
6. Status: Toggle the status on or off to enable or disable it for your instance.
   1. Note: Disabled rows cannot be edited. These messages are typically items that will cause claims to be denied, but we are always re-evaluating changes in the market.
7. Rows per page: Choose how many rows display at a time, and use the arrows to see more rows.
5. Click on the pencil icon to make changes.
6. When you click on the edit button, you will be able to click on the drop-down in the Type field and switch the type from Warning to Error, or vice versa. Click the blue checkmark to save changes and the x button to cancel.
7. You will now see that the Type is different, and the Last Modified By and Last Modified Date columns have also been updated.