Notification for MAT Orders: New, Changed, and Discontinued

The Notification for MAT Orders feature enables automated system notifications to alert designated staff when a MAT order is created, changed, or discontinued. Notifications are triggered by changes to the order status and are generated in real time to ensure timely awareness of treatment modifications.

These notifications improve visibility into MAT order activity, support coordinated care delivery, and reduce the risk of missed or outdated orders.

Create a MAT Order Notification

Follow these steps to create a MAT order notification event.

Required Permission: Super Admins

1. Click on your initials in the header and select Settings.
   
2. Select the Notifications tab.
3. Click on the New button.

4. Click the Select Event drop-down and choose one of the following events:

   

   • MAT Order Added: Users receive a notification when a MAT order is added to a patient’s chart.
   • MAT Order Changed: Users receive a notification when a MAT order is changed or modified.
   • MAT Order Discontinued: Users receive a notification when a MAT order is discontinued or stopped.
5. Fill out all the required fields with asterisks (*) and click Save. Click here to learn more about creating notifications.

Note: The Notify Ordering Provider recipient option functions the same as other Medication notification events and sends the alert to the user listed in the Ordered By field of the MAT order.

MAT Order Events

When a MAT order is changed, added, or discontinued, the system generates a notification. These notifications are triggered automatically based on order activity. Each notification provides clear information to support timely follow-up and proper documentation when treatment changes occur.

Required Permissions: Super admins, nurses, or doctors

Event: MAT Order Changed

The MAT Order Changed event alerts staff when an existing standing MAT order is modified. This notification is triggered when a user selects Change Order for a standing MAT order.

The recipient receives the notification in their user profile. To review the message:

1. Click the Notification icon.
   

2. Select the notification to view the details.

   

3. The default message reads:

   [Patient First Name + Last Name Initial] – MAT Order [Previous Medication Name], [Previous Dose], [Previous Scheduled On-Site Days] changed to [New Medication Name], [New Dose], [New Scheduled On-Site Days]. Ordered by [Ordered By User], [User Title], on [Date and Time Entered]. Select View Reference.

4. The system will take you to the MAT Order tab in the patient chart.

Event: MAT Order Added

The MAT Order Added event alerts staff when a new standing MAT order is created. This notification is triggered when a user selects New Order in the MAT order.

The recipient receives the notification in their user profile. To review the message:

1. Click the Notification icon.
   

2. Select the notification to view the details.
   

3. The default message reads:
   [Patient First Name + Last Name Initial] – New MAT Order for [Medication Name]. Ordered by [Ordered By User], entered by [Entered By User], [User Title], on [Date and Time Entered]. Select View Reference.

4. The system takes the user to the MAT Order tab in the patient chart.

Event: MAT Order Discontinued

The MAT Order Discontinued event alerts staff when a standing MAT order is discontinued. 

1. Selects Discontinue Order in the MAT order.
2. Fill out the Discontinue Order required fields with asterisks (*) and click Submit.

The recipient receives the notification in their user profile. To review the message:

1. Click the Notification icon.
   

2. Select the notification to view the details.

   

3. The default message reads:
   [Patient First Name + Last Name Initial] – MAT Order Discontinued for [Medication Name]. Ordered by [Ordered By User], entered by [Entered By User], [User Title], on [Date and Time Entered]. Select View Reference.
4. The system takes the user to the MAT Order tab in the patient chart.

Note: Only standing MAT Orders trigger these notification events. Special Take-Outs and Add Doses orders do not generate notifications.