MAT Order and Dispensing: Recommended Daily Workflow

This article provides a complete overview of the Medication-Assisted Treatment (MAT) Order and Dispensing workflow. It is designed to guide staff through the recommended daily process for creating, dispensing, and managing MAT orders.

While MAT orders can be created directly from a patient’s chart, the recommended workflow is to create and manage orders from the Queues tab, which allows staff to more efficiently review and process patient medication activities.

Following this recommended workflow helps ensure accurate medication management, proper documentation, and efficient daily MAT operations.

Required Permissions: Super Admins, Records Admin, Doctors, and Nurses.

Use the recommended steps below to create, dispense, and manage orders.

Step 1: Create MAT orders. Each order type supports different dosing requirements and treatment plans.

• Standard MAT Order
• Fixed and Custom Taper Order
• Fixed and Custom Titration Order
• MAT Interval Order

Step 2:  Complete the dispensing workflow, including the following steps.

• Resolve any MAT Flags before dispensing (if appropriate), such as Stop Dose Flag, No Show Flag, and Lab Random Drug Screen Flag
• Dispense the Ordered Doses
• Deny a Dose (if needed)
• Re-Dispense Doses (if needed)

Step 3: Manage MAT orders after creation.

• Navigating MAT Orders
• Exception Orders
• Discontinue a MAT Order
• Manage Patient Phases
• Physician Signature Dashboard

Step 4: Complete the end-of-day reports, including the MAT Reconciliation Report, MAT Log Report, and Dispense Summary Report. 

MAT Order Flowchart