MAT Flags Settings

  • Updated

There are patient flags specifically designed for MAT facilities, including stop dose, no-show, and random drug screen flags. Patient flags are used to record and share information about the patient and cause specific actions within the system like the automatic assignment of a flag based on specific system criteria, selecting a patient for random drug testing, and/or preventing the patient from being dosed. Click here to see how these flags work on the patient chart. Many of the flag settings described below can be used in conjunction to produce the desired system result.

Kiosk Flags: If your organization is using Kiosk, there are additional flags available. Click here to learn more. 
Call Backs Flags: If your organization is using Call Backs, there are system-generated flags available. Click here to learn more. 

Required Permissions: Super Admins can configure flags.

All workflows begin from the Flags tab. 

  1. To begin, click on your initials and then click Settings. 
  2. Then click the Flags tab.

Stop Dose Flags 

The Stop Dose Flag will prevent the patient from being dosed when added to the chart. Any flag can have the Stop Dose feature added to its settings. When Stop Dose is selected in the flag’s settings, the dispensing nurse will be unable to dispense the medication to the patient until the flag has been resolved or canceled in the patient’s chart. 

You can have as many Stop Dose flags as needed to follow your facility protocols. A common use for a Stop Dose flag after a tuberculosis screening is to prevent the patient from being dosed until their TB screen results are available within 48-72 hours. 

Video Instructions

  1. You can update an existing flag by clicking on the Edit icon next to the flag or click + New to create a new flag.mceclip3.png
  2. Fill out the information in the Flag window:
    1. Name: Type a name for the flag. In this example, we named “Stop Dosing”.  
    2. Active: Check the Active box to make this flag available for use.  
    3. Visible to Patient: No need to select. This is for Kiosk only.
    4. Description: Optionally enter a short description (only for internal purposes).  
    5. Severity: This section displays the Critical, Warning, and Informational types. In this scenario select Critical. Critical flags will open each time a user accesses the patient chart.
    6. Category: This section will display the categories set up in the instance under Flag Categories. No need to select a Category. 
    7. Stop Dosing: Select the Stop Dosing checkbox. This disables the Dispense button on the MAT Order tab (in the patient chart and when accessing from Queues). 
    8. View As Banner: Check this box if you would like the flag to appear as a banner in the patient's chart, where it will be visible above the header until dealt with.
    9. Prevent Kiosk Check In: If your facility is using kiosk for patients to check in and you do not want them to be able to check into the dosing queue with a Stop Dose flag, check the box Prevent Kiosk check-in. Click here to learn more about this flag option.
    10. Click on the Create and Continue button.   
  3. Add Locations: Select the locations that can use this flag. Click Save. blobid2.png
  4. Add User Functions: Add the staff user functions that can add, update, and view these flags on the patient chart. Click Save.  blobid3.png
  5. Finally, Click Save at the bottom of the screen.

Click here to see how this flag works on the patient chart.    

No Show Flag

The MAT No Show flag is a system-generated flag that is automatically assigned to the patient chart after specific criteria are met, e.g., missing a set number of dosing days. For example, a flag can be set up to notify nursing staff when a patient has missed 3 consecutive days of dosing. The system allows you to set up your desired number of days depending on your facility protocols and state requirements.  

Video Instructions

  1. You can update an existing flag by clicking on the Edit icon next to the flag or click + New to create a new flag.mceclip6.png
  2. Fill out the information in the Flag window:
    1. Name: type a name for the flag. In this example, we used No Show - 3 Days.  
    2. Active: Check the Active box to make this flag available for use.  
    3. Visible to Patient: No need to select. 
    4. Description: Enter a short optional description (only for facility internal purposes).  
    5. Severity: This section displays the Critical, Warning, and Informational types. In this case, select Critical. Critical flags will open each time a user accesses the patient chart.
    6. Category: This section will display the categories set up in the instance under Flag Categories. No need to select a Category. 
    7. Stop Dosing: Select the Stop Dosing checkbox. This disables the Dispense button on the MAT Order tab (in the patient chart and when accessing from Queues). 
    8. View As Banner: Check this box if you would like the flag to appear as a banner in the patient's chart, where it will be visible above the header until dealt with.
    9. Prevent Kiosk Check In: If your facility is using kiosk for patients to check in and you do not want them to be able to check into the dosing queue with a Stop Dose flag, check the box Prevent Kiosk check-in. Click here to learn more about this flag option.
    10. Click on the Create & Continue button.   
  3. After clicking Create & Continue, the system displays a System Generated checkbox.  mceclip10.png
  4. Check the System Generated box to mark this as a system-generated flag. Additional settings display. mceclip11.png
    • Trigger: A menu will appear to select a Trigger. Use the dropdown menu to select MAT No Show.
    • Required #: Enter the number of missed doses before triggering a flag to alert staff members and generate an automated flag. For example, if you enter 3, the flag will be automatically assigned to the patient after they missed 3 days of MAT medication. mceclip14.png
    • Order Type: Select which order type you would like the flag to be generated for. The system allows you to select only one option. In most cases, clients select All.mceclip13.png
      • Standard: include orders with a consistent (daily) dose. 
      • Titration: include orders with an increasing dose. 
      • Taper: include orders with a decreasing dose. 
      • Interval: include orders for medication given once per X number of days. 
      • All: include all orders 
    • Resolve After: Select one or both of the available options for resolving this flag. mceclip15.png 
      • Manual: A staff member must resolve or cancel the flag in the patient’s chart by clicking on the Flag section and manually resolving or canceling the flag. 
      • Order Change: The flag will be automatically resolved when the patient's MAT Order is changed. 
      • Select both options from the drop-down to allow manual or automatic resolution.
  5. Add Locations: Select the locations that can use this flag. Click Save. blobid7.png
  6. Add User Functions: Add the staff user functions that can add and update these flags on the patient chart. Click Save.  blobid8.png
  7. Finally, Click Save at the end of the screen. 

Click here to see how this flag works on the patient chart. 

Random Drug Screen Analysis Flag 

The Lab Requestion Due flag is a system-generated flag that is automatically assigned to the patient chart notifying staff members when a client is due for a Random Drug Screen Analysis.

This flag is only available for instances and locations with a connected lab interface.

  1. You can update an existing flag by clicking on the Edit icon next to the flag or click + New to create a new flag.mceclip6.png
  2. Fill out the information in the Flag window:
    1. Name: type a name for the flag. In this example, we can use the generic name Lab Requisition Due.
    2. Active: Checking the Active box makes this flag available for use.  
    3. Visible to Patient: no need to select. 
    4. Description: Optionally enter a short description (only for facility internal purposes).  
    5. Severity: This section displays the Critical, Warning, and Informational types. In this case, select Informational.
    6. Category: This section will display the categories set up in the instance under Flag Categories. No need to select a Category. 
    7. Stop Dosing: This disables the Dispense button on the MAT Order tab (in the patient chart and when accessing from Queues). No need to select Stop Dosing.
    8. View As Banner: Check this box if you would like the flag to appear as a banner in the patient's chart, where it will be visible above the header until dealt with.
    9. Prevent Kiosk Check In: This field prevents patients from checking in with kiosk. Click here to learn more about this flag option.
    10. Click on the Create & Continue button.   
  3. After clicking Create & Continue, the system displays a System Generated checkbox.  mceclip16.png
  4. Check the System Generated box to mark this as a system-generated flag. Additional settings display. mceclip17.png
    • Trigger: A menu will appear to select a Trigger. Use the dropdown menu to select Lab Requisition Due.mceclip18.png
    • Resolve after: Select one or both of the available options for resolving this flag.mceclip19.png
      • Manual: Staff will manually resolve the flag by either selecting “Resolve or Cancel” on the flag from the patient chart.
      • Lab requisition sent: The flag will be automatically be resolved once a lab requisition created, signed, and sent to the integrated lab. 
      • Select both options from the drop-down to allow manual or automatic resolution.
  5. Add Locations: Select the locations that can use this flag. Click Save. blobid7.png
  6. Add User Functions: Add the staff user functions that can add and update these flags on the patient chart. Click Save.  blobid8.png
  7. Finally, Click Save at the end of the screen. 

Click here to see how this flag works on the patient chart. 

Was this article helpful?

1 out of 2 found this helpful

Comments

0 comments

Article is closed for comments.