Manage Your Notifications

The Kipu EMR can be configured to deliver automatic notifications based on a variety of in-app events. Common notifications include Medication Order Change, New Patient Admitted, and Vital Signs Abnormal. Notifications are location and audience-specific, so depending on your user role and location, the notifications you receive can be different than other EMR users. 

Important: Notifications, whether read or unread, are retained for 15 days. 

Notification Alerts

You'll be alerted to new notifications through the Badge icon in the header. Each notification can also be configured for delivery by Toast or Email. All notifications can be viewed in your Notification inbox. If you have multiple locations, you can view your notifications from all locations by selecting My Locations from the drop-down in the header (otherwise you will see just the notifications for the selected location). 

Notification Types 

There are three types of notifications, each with its own color: Critical (Red), Warning (Orange), and Notification (Blue).

Badge 

When you receive a new notification, a red dot appears with a bell icon in the Kipu EMR header.  

1. Click on the icon to review the most recent notifications.
2. To learn more, click on a specific notification card to review the full message. This will navigate you to the Notification inbox on a new page. 
   • For this notification, clicking View Reference will automatically take you to the patient in question and the related tab on their chart.  
3. Click on the X to dismiss the notification.
   

Inbox 

Clicking on the notification from the Badge menu will automatically direct you to the Notification inbox. You can also navigate to the inbox using the following instructions. 

1. Click on your initials and select Notifications.
   
   
2. Your inbox contains a list of the notifications you’ve received, including the Notification Title, Message, and Received Date. You can also Search alerts by keyword.  
3. Click on a notification to review additional details, including patient name (if applicable), customized message, and reference link to access chart, form, group, etc. related to this alert.
4. Use the Severity indicators to automatically filter your inbox.
   
5. Actions: You can mark messages as Unread or Read and Move to Trash using the related Actions column options.
   1. Tip: Check off the checkboxes next to the notifications then click the three vertical dots to complete bulk actions.

Note: If you have access to multiple locations, selecting My Locations from the location drop-down in the header from your notifications inbox will show your notifications from all locations. 

Toast 

Toasts are a temporary popup notification that appears in the top-right corner of your screen. Notifications do not have to be configured with a toast notification, so you may not receive a toast for every notification received.  

 

Email 

Notifications can also be configured to be sent to your email. Notifications do not have to be configured with an email notification, so you may not receive an email for every notification received. Notifications are sent from [e-mail] and contain event details, including patient name (if applicable), customized message, and reference link to access the chart, form, group, etc. related to the notification. 

Note: Emails sent for the following notifications types will exclude PHI identifiers: Portal Document Completed, Portal Treatment Plan Signed, Portal Email Changed, Portal File Uploaded, Portal Consent Revoked, and Evaluation Signer Added.