Support Contact Options

  • Updated

Support Disclaimer
Kipu Health will assist and guide your facility's Super Admins in setting up and using Kipu's product suite. However, for the protection of our clients and the PHI in your instance, it is Kipu's policy not to add, edit, enable, or disable any user profiles on behalf of our clients. Additionally, we cannot alter or delete information in the patient chart due to HIPAA requirements. 

EMR Support

If you have questions about the EMR functionalities and features or need help customizing your EMR Instance, please contact our EMR Support Team.

You can chat with us directly from your EMR instance using the right lower hand corner "?" widget or click here to submit a ticket, email us at clientservices@kipuhealth.com, or call us at any time (24/7):

  • United States: 561-349-5911,3 (Option 3)
  • Canada — 561 349 5911,3 (Option 3)
  • London, UK — + 44 203 318 2098
  • Edinburgh, UK — + 44 131 608 0909
  • European Union —  +1 561 349 5911 (001 561 349 5911)
  • South-East Asia — +1 561 349 5911 (001 561 349 5911)

You can also chat with us live from Monday to Friday, 6:00am - 11:59pm ET, right here within our help section!

Integrated Billing and CollaborateMD Support

CRM Support

Avea Support

Other Support Options

You can also reach our dedicated teams:

 

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