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FAQs & Support

Answers to commonly asked questions, webinar recordings, and an overview of the Kipu Team.

Accounting & Invoicing

  • Setting Up Autopay
  • Viewing Payment History
  • Viewing and Paying Your Invoice
  • Adding Your ACH or Credit card on file
  • How to Download Your Invoice Activity Report (support)

API

  • API Requests
  • Kipu API FAQ

FAQs

  • EMR Configuration Update
  • How Do I Add to the Treatment Plan Modalities Or Statuses?
  • How Do I Add a New Objective to My Golden Thread?
  • How Do I Add a New Problem to My Problem List on the Golden Thread?
  • How Do I Add a New Goal to My Problems on the Golden Thread?
  • eRx [Rcopia]: How Do I Cancel an eRx Provider Agent’s Access?

See all 54 articles

Contact Support

  • Submitting Support Tickets
  • Support Contact Options
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