Issue
The start or end time for a specific patient in a group session has been changed by mistake and the error was not caught until after it moved to the Completed status. How do I fix this problem so that the duration is correct for record and billing purposes?
Environment
Kipu EMR, Group Sessions, Role: Super Admin & Records Admin
Resolution
If a Group Session Start and/or End time was changed in error on one or more patients in the session, but not caught till after the session was signed and moved to Completed status, a Super Admin or a Records Admin can edit the completed session.
- Once the error is located select the Schedules tab, then the Past Group Sessions tab.
- If the Group Session does not show up on the first page use the Date Filters fields to search by the specific session date.
- Select the Edit Pencil button next to the correct group session.
- Locate the patient in the session whose time is incorrect.
- Use the Session start time and Session end time fields to correct the time.
- Scroll to the bottom of the group session and click the Update button to save your changes.
- The time will now display correctly on the patient's chart as well.
Additional Information
To learn more about Group Sessions, click here.
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