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Patient Portal

  • Why Can't A Portal User Sign a Form Shared with Them in the Patient Portal
  • The Portal User Cannot See Forms Shared with Them
  • Why is a User Seeing A Blank Screen When I Log Into the Portal?
  • A User is Getting the “Sorry there was an Error on that Request. Please Try Again” Error at Login
  • A Patient Portal User Is Getting an “Invalid Email or Password” Error
  • I Accidentally Invited a Patient’s Guardian as a Patient, How Do I Fix the Issue?
  • I Accidentally Entered an Email in the Wrong Patient’s Chart and Invited them to the Portal
  • How Does the Patient Update Their Signature Through the Portal When We Add to the Treatment Plan?
  • Why Can't My Patient Fill Out or Sign a Form in the Portal?
  • How Do I Disconnect a Portal Account? (Re-Invite a Patient to the Portal)
  • The patient got their Portal Invite but the option to create the login is grayed out, how do I fix this?
  • How do I Change or Correct a Patient's Patient Portal Email?
  • How Do I Force a Form To Complete?
  • How Do I Resend a Patient Portal Invite?
  • How Do I Share Forms/Templates to the Patient Portal?
  • Patient Portal FAQ
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