June 2024 Release Notes

13.8.0.2 - June 27, 2024

New

• Billing: Improved performance for jobs that updated unbilled items when making patient changes on the facesheet.

Fixed

• Diagnosis Codes: Fixed an issue where diagnosis codes occasionally disappeared from the patient’s header (e.g. when the evaluation form with patient.diagnosis_codes was deleted).

13.8.0.1 - June 26, 2024

New

• Billing: Added the Through Date parameter to the Case Management Beta payor rule bundling screen. As a result, billers will no longer need to manually change the date in their billing system for every bundle. For more info, click here.
• Billing: Improved the stability of Billed Report exports to Excel so that it uses less application memory, preventing slowdowns across the system when exporting reports with over 30,000 results.
• Billing: Added a new billing report error that alerts billers that the insurance tied to the billable item is missing the policy number. This update will help alleviate downstream rejections when billing pre-admission services. This warning can be changed to an error or disabled in Settings > Billing > Warnings and Errors. For more information on billing warnings and errors, click here.
• Billing: Added a new warning for LOC and service authorizations when the authorization is in the Denied status which will advise the the biller to review the related documentation. This warning can be changed to an error or disabled in Settings > Billing > Warnings and Errors. 
• For more information on billing errors and warnings, click here.

Fixed 

• Reports: We have hidden patient data points for reports where this information cannot be selected (like Group Sessions, Rounds, and Telehealth).
• Notifications: Fixed an issue where the Next Authorization Review Date notification was triggered for patients in all locations, including locations where this notification was not set up.

13.8.0.0 - June 20, 2024

New

• Billing: Updated the New Code and Code History pop-up windows located under Settings > Billing > Codes to match visual updates made elsewhere, improving consistency and intuitive behavior across the platform. For more information on codes, click here. 

• Billing: When payor names are changed under Settings > Payors, the system will check all existing data and automatically update the payor name to match on the facesheets of patients using that payor. This update is intended to help customers quickly correct data entry mistakes for previously entered payor names. For more information on payor rules click here.
• Billing: Added the ability to define ways to auto-populate a billing provider for inpatient and attendance-based levels of care on the LOC Settings page. This update lays down important foundational work for future expansion. The aim is to reduce manual data manipulation by the biller. Currently, the only option is to use Care Team which will follow the Care Team hierarchy (uncommon for most facilities). Please reach out to IB Support if you have any questions. Stay tuned for more options in the future. Click here for more information on the Billing Interface section and here for more information on setting up levels of care for integrated billing.
• Billing: Enhanced the billable items logic for choosing authorizations so that, when there is an overlap of authorizations, the corresponding statuses are checked for valid authorization instead of automatically choosing the first created auth. This behavior eliminates the need to change the date on the original denied authorization. Please reach out to IB Support with any feedback or other overlapping scenarios you encounter.

• Billing: Extended the rows per page control to allow 500 entries per page to reduce the usage of save and continue. For more information on billing reports, click here.

• Billing: Added a new warning/error to the billing report for customers that use service reviews for their ancillary services. The biller will now be alerted if the service authorization is in a new or pending status. The warning is a hard stop by default, but can be changed to a yellow warning or disabled in Settings > Billing > Warnings and Errors > Service Authorization is in new/pending status on this date. For more information editing on warnings and errors, click here, for information information on specific error messages, click here.

Fixed

• Billing: Fixed an issue where durations sometimes did not save correctly when multiple in/out segments were recorded in group sessions. This issue affected clients using custom extracts to grab data directly.

• Billing: Fixed an issue that caused the POA enhancement for per diems to not be included when using the grouping feature on the billing report.

•  Billing: Fixed an issue that caused some group session billing codes to become “stuck”, making them unchangeable on the clinical group session form.
• eRx Rcopia: Fixed an issue where users with the Nurse role type were not able to adjust unprocessed prescriptions.
• Physician Review Dashboard: Fixed an issue where signed orders still appeared in the dashboard.

13.7.3 - June 13, 2024

Fixed

• Billing: Fixed an issue that caused some group session billing codes to become “stuck”, making them unchangeable on the clinical group session form.

13.7.0.2 - June 11, 2024

New

• Billing: Released a new insurance subscriber error on the billing report to detect when the same number is mistakenly entered for the policy number and the group number. This error alert will help bring the mistake to a user’s attention earlier instead of being caught by the clearinghouse, which should result in fewer immediate rejections that must be analyzed, fixed and resubmitted.
• Billing: The new Case Management rule is now in beta. This feature is intended to reduce the manual work needed to bundle case management so that billers do not need to manually manipulate billable items as much. Additionally, a future enhancement will automate the billing requirement of at least one direct and indirect service for the four services provided. Please contact your CSM if you are interested in learning more and joining the beta.
• Facesheet/Programs: We have updated the behavior for the program assignment on the patient’s facesheet and its history:
  • We reduced a 5-minute save grace period to 30 seconds (i.e., only the most recent program entered within the grace period is saved in the history) to ensure that we capture more changes in program history.

    • Note: Changes made to the program within the grace period will not be logged into history

  • We updated how the patient's current program is logged (i.e., the one users see on the facesheet and in the reports). The system accounts for backdating now and uses the most recent program based on the program's Start Date (rather than Logged At).

    • Note: This change is not retroactive. If you have patients with an outdated program on their facesheet, you might need to re-save the current program for them.

  • We updated the sorting order of the History dialog so that programs are sorted by start date time (instead of Logged At), and if there are multiple programs with the same start date and time, the newest logged one is on top.

  • We added a deleted section to show who deleted the patient’s program(s) from the history and when.

    • If the user deletes the most recent program from the history, the system will update the patient’s chart to reflect the previous program on file.

    • If a patient has only one program in history, the user will not be able to delete it. 

Fixed

• Billing: Fixed an inconsistency for pending auth billable items that sometimes caused the insurance name to be omitted from the billable item. Solving this issue will help users who split their billing responsibilities by payors and eliminate the need to navigate to each patient's facesheet to check who is responsible for the billable item.
• Golden Thread: Fixed an issue where random words would disappear from multi-line Golden Thread items.
• Manager Users: Fixed an issue where disabled users still appeared on the Assign Roles tab of Kipu Access Management.
• VOBGetter: Fixed an issue that caused monitoring to run even when disabled in Settings.

13.6.0.6 - June 11, 2024

Fixed

• Billing: Fixed an issue where the location/building on a billable item sometimes became out of sync when a user added a location/building assignment with the same start date and day. This fix should ensure that data stays in sync, reducing stuck data issues.

Scheduler Release 2.0 - June 7, 2024

New

• Users will now view both the MRN and the Patient ID on the Appointment Card: Appointment Cards on the Scheduler will now display the MRN Number and patient ID if enabled. This change will give better visibility to patient details without accessing the patient chart. 
  
• Access the Full Change History for Group Session Assignments: Users can now view the full change history for each patient in a group session.
  
  • The history includes occurrence assignments, changes to assignment date ranges, and dropped assignments. The change history will also capture any changes made to the occurrences on a group session template and changes made to Scheduler templates. This addition allows users to have a better picture of all changes made to the client group session assignments.

13.7.0.1 - June 6, 2024

New

• Billing: The expanded display for billable days that do not require documentation has been updated to omit the title once supporting documentation is present, to avoid confusion.
• PDF Packages/Casefiles: We added an ability to include Diagnosis Codes to the patient information displayed on the top of every page in the PDF files. The setting is located in Settings > Instance > PDF Settings and applies to all locations. For more information on editing PDF file headers, click here.

Fixed

• eRx Rcopia/User Profiles: Fixed an issue where the supplemental Administrator role didn't save when added to a user profile.
• Billing: Fixed an issue where the location/building on a billable item sometimes became out of sync from the location history on the facesheet because of a missing scope for patient chart location time zone.
• Billing: Fixed an issue that prevented the Settings > Provider Settings page from loading if the instance had no providers configured yet.
• Notifications: Fixed an issue where Refinement Requested notifications were sporadically delivered to users other than the selected author.

13.7.0.0 - June 3, 2024

New

• Billing: The Duration Met and Duration Required field displays on the expanded view on billable rows now appear in hours and minutes instead of decimal values for clarity. This change should ensure faster data auditing for your billers. For more information on billing reports, click here.
• Billing: In the Payor Settings, you can now document if a payor is Electronic or Payor for data standardization purposes that will be used to build future functionality. At this point, the documentation will be informational only. For more information on payors, click here.
• Billing: Users no longer need to wait five minutes for billable evaluations that have not been billed yet and have been deleted to be removed from the billable report. This behavior ensures that billers do not accidentally transmit an item a clinician realized was added or documented in error.
• Billing: We have increased the performance and loading times of the Mat Dosing calculations by around 30% for users using MAT Dosing payor rules in the billing report. While we have rigorously tested this feature internally with large amounts of test data, please contact Support as soon as possible if you notice your MAT Dosing payor rules aren’t working as previously expected.
• Billing: The batch report billable row preview and singular batch views have been updated to mirror the data table displays from the Unbilled, Billed, and Do Not Bill tables to make troubleshooting and auditing easier since all five tables are now consistent. For more information on batch reports, click here.
• eRx (DrFirst): Orders from Rcopia that have "or" and "to" in the dose field will convert and transmit as “or” in Kipu. Check out the Complex Meds article here for more information.
  • Rcopia order
  • Doctor's Orders tab
• eRx Rcopia: Prescriptions can now be created from Kipu and sent to Rcopia by using the eRx checkbox. For more information, click here.
• Evaluations: We have removed the Discharge Form type from evaluation templates. All existing forms with this type will be switched to the Standard type. For more information on evaluation templates, click here.
• MAR Report: Notes and warnings from Doctor Orders will now be displayed in the MAR Report generated from Reports > Public/Private Reports > Orders > MARs template. In addition, the Note and Note Staff columns generated from the Med Log have been renamed to Med Log Note and Med Log Note Entered By to eliminate confusion from the new Note column generated from Doctor Orders. For more information on MAR report templates, click here.
• MAT Pre-Pour: Comments entered while marking doses not dispensed as Given to Patient will now display in the unit inventory history. For more information on the Given to Patient option, click here.

Fixed

• Billing: Fixed an issue that prevented the SFTP dropdown from showing in Settings > Billing > Location Settings when selecting HL7 Download as the Billing Type.

• Billing: Fixed an issue where the location/building on a billable item sometimes became out of sync when a user added a location/building assignment with the same start date and day. This fix should ensure that data stays in sync, reducing stuck data issues.

• eRx Rcopia: Fixed an issue where some prescriptions canceled in Rcopia were not reflecting the updated status in Kipu.
• Lab Orders: Fixed two bugs in the weekly polling of lab orders that excluded weekends from random schedules.

• Scheduled Reports: Made scheduled reports more robust so that a single report failure can no longer prevent other reports from running.