September 2024 Release Notes

13.15.4.0 - September 26, 2024

New

• Billing: Added the ability to set the MAT Dosing Ordering Physician as the Billing Provider for MAT Dosing Billable Items. For more information, click here.
• Billing: Improved performance time for our internal billing batch method. This update should result in slightly faster billing transmission times.
• Billing: Removed the restriction requiring unique shortcodes for customers who want to group several payors into a shortcode. For more information, click here.
• Billing: Enhanced the new pre-transmission Billing provider missing NPI error so that it also checks Settings > Billing > Provider Settings. For more information on pre-transmission errors, check out this article.

Fixed

• Billing: Fixed an edge case for the Case Management beta that caused the “this month already has been billed” error message to consider items in the Do Not Bill status.

• VOB Getter: Fixed an issue that sometimes caused the Error message popup not to appear.

13.15.3.0 - September 24, 2024

New

• Billing: Added a new payor rule for customers that have payors that do not want to see POA marked for inpatient and attendance-based per diems. For more information, click here.
• Billing: The upload to SFTP process has been automated for integrated billing customers. Now, when a patient’s facesheet is successfully validated, the data will automatically be uploaded to the SFTP. For more information on facesheet validation, check out this article.
• Billing: Enhanced the per diem service (for items like room and board) so that it does not generate if the patient hasn’t been admitted with an MR#. It will also be smart enough to compare the admission date with the auth start date to ensure extra days are not generated before admission.
• Program Settings: We have disabled the ability to edit and delete the Unassigned program so that it does not adversely affect downstream functionalities. For more information on programs, click here.

Fixed

• Billing: Fixed an issue that prevented the transmission of multiple per diem services to Avea.
• Billing: Fixed an issue where transitioning a patient from an inpatient rd=off level of care to an outpatient level of care after at least one day or longer did not retroactively remove the already generated billables for that period of time.
• Billing: Fixed a minor visual alignment issue when viewing insurances on the facesheet.
• eRx Rcopia: Fixed an issue where eRx orders sent from Kipu to Rcopia displayed the default address instead of the address from the patient’s location.
• Labs: Fixed an issue where users with LabCorp interfaces couldn't set up providers under Settings > Kipu Labs > Provider Accounts in a single instance.
• Physician Review Dashboard (eRx Rcopia): Fixed an issue where signed prescriptions appeared in the dashboard as pending signature.

13.15.2.0 - September 19, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: We have enhanced the expanded view for billable items to show matching warnings for items with overlapping services. This update will be most useful for customers who provide numerous services on the same day for their inpatient/attendance per diems and may sometimes have overlapping service warnings. For more information on pre-transmission warnings and errors, click here.
• Facesheet: We have standardized the appearance of the four facesheet settings for customers who use the insurance autocomplete service by adding headers to search results.
  • Patient Facesheet:
  • Settings > Payors:

Fixed

• Billing: Fixed an issue where the last modified date/time for Avea/CMD Konnectors didn’t update when a user unselected a building or location checkbox.
• Labs: Fixed an issue where the lab requisition flag was generated too often (or not generated at all) for lab orders with random frequencies.

Scheduler 2.2.6 - September 19, 2024

New

• Out of Office Blocks will no longer Stop Users from Creating Recurring Appointments: Users will now receive a warning when they attempt to schedule recurring appointments that coincide with scheduled Out of Office blocks. This warning can be overridden to save the appointment recurrence. This update will save time and effort for users who previously had to split their appointment recurrences to manually omit appointments that fell during Out of Office blocks. For more information on creating recurring appointments, click here.

Fixed

• Scheduler Screen Refresh: Fixed an issue where the calendar view would refresh to 12 am whenever a user opened it to add a new Appointment, close the window, or cancel the add the appointment entirely. Now the calendar will stay on the view where the user started before clicking the Add Appointment.

13.15.1.0 - September 17, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: In response to feedback regarding restrictions on editing a patient’s insurance once it is linked to an authorization or billable, we have relaxed the validation rules. Users can now update a patient’s insurance information, provided it is not tied to a billable item that has been marked as Billed or Do Not Bill. This allows users to correct data entry errors until the biller transmits a billable using the insurance.

• Billing: Added a history button (Hx) on the Billed tab for billed items to show changes made to the original values. This button will be visible if a user made manual edits before billing or if one of the following payer rules was applied Replace Code/Claim Format, Replace POS, Unit Billing, and/or Add Modifier.

• Billing: Added a history button (Hx) for billable items to show the original values that were changed. This button will be visible if certain payor rules are applied to the billable item: Replace Code/Claim Format, Replace POS, Unit Billing, or Add Modifier.

• Billing: Added Authorization Status to Settings > Billing > Dictionaries in preparation for future enhancements.

• Billing: Streamlined the External Apps display design in the read and edit views of the facesheet so that deletion can occur in both views. Integrated billing customers can also immediately click the Send To button after manually adding an external app in the edit view. This update reduces the number of clicks and navigation actions for users using this workflow.

• Billing: Clients with the Avea Integration can update the patient’s insurance after the insurance has been used to bill without encountering a validation rule, as this check is not necessary for their workflows.

• Outcomes: We have released an updated version of the DERS assessment, now with scoring aligned to the official DERS tool. Each patient currently enrolled in the legacy DERS assessment will automatically be transitioned to the updated program. With this change, a new baseline will be established with the first survey in the updated DERS. However, overall trends should remain consistent, where higher scores continue to reflect more significant difficulties with emotion regulation.

Fixed

• eRx (Rcopia): Fixed an issue where DrFirst synchronization tasks caused performance degradation.

• eRx (Rcopia): Fixed an issue where some eRx orders created from Kipu and selected from the drug database showed as free-typed medications in Rcopia.

• Facesheet: Fixed an issue that led to slow loading times when editing a patient’s facesheet.

• Portal: Fixed an issue where some portal users got a 500 error when logging in to the portal. The error affected older portal accounts created in 2022 and earlier, connected to a deleted chart.

• PDF Packages/Casefiles: Fixed an issue where PHI disclosure logs were missing from the PDF even when they were selected for inclusion.

13.15.0.0 - September 12, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: The HL7 file now includes the revenue code description for outgoing billing transmissions. This change will benefit any receiving system if they want to use the description as a fallback check.
• Billing: For ancillary billable evaluations and ancillary billable group sessions configured to autopopulate the billing provider from the konnector, the system will now automatically display the konnector’s billing provider in the billing report. This behavior won’t occur if a user manually chooses a billing provider on the evaluation or group session. For more information, check out this article. 
• Evaluations: We have removed the Progress Note type from evaluation templates. All existing forms with this type assigned will be switched to the Standard type. For more information on evaluation templates, click here.
• Labs: We have updated the LabCorp HL7 file to support plan type and plan class insurance information for our Avea clients. 

Fixed

• Notifications: Fixed an issue where notifications with the Care Team recipient type did not work for some clients under certain conditions.
• Performance: This fix addresses long-running medication data fetching issues.

13.14.2.0 - September 10, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: Updated the verbiage from Care Plan Team to Care Team where available for all autopopulate provider dropdown options to avoid confusion.
• Billing: Added more data protection to ensure data integrity for insurances that have already been used to bill. Now, when trying to edit the insurance name, an error will occur notifying you that the item was used to bill.
• Billing: We’ve enhanced our pre-transmission error handling to check if the billing provider’s NPI is missing. Previously this check occurred post-transmission which could be missed. This update should proactively catch any improperly configured users and reveal services that may be generated by improper setups. It should also reduce AR delays and help pinpoint possible inefficiencies. For more information on billing report warnings and errors, click here.
• Generative AI Early Access: Increased browser support for transcription recording.

Fixed

• Dashboard: Fixed an issue where orders could not be individually signed from the Physician Review tab when selecting Review Signature.
• eRx Rcopia: Fixed an issue where medication reconciliation was prompted in Rcopia using discontinued medications.
• Queues: Fixed an issue where printing remaining, completed, or expected patients didn’t display the full list or cut off after the first page.

13.14.1.0 - September 5, 2024

New

• Portal: We have updated which medications are considered Active vs. Inactive in the My Medications section of the Portal for clients with the DrFirst integration.
Discontinued and ended (orders with an end date in the past that were not discontinued or otherwise canceled) medications will continue showing in the Inactive tab.
• Note: Orders not sent to Rcopia will not appear in the Patient Portal.

Fixed

• Discharged Patients Dashboard: Fixed an issue where the dashboard showed that some patients had unsigned orders when there were no orders pending signature.
• Reports: Fixed an issue where the Rounds Interval report occasionally included patients dropped from the round.

13.14.0.0 - September 3, 2024

New

• Billing: In order to ensure data integrity, if an insurance provider has been used on a level of care authorization or a service authorization, users will no longer be able to change the actual insurance name, avoiding downstream confusion. For more information on adding insurance to a patient's facesheet, click here.
• Generative AI Early Access: Added warning messages that appear when there is no microphone available.

Fixed

• Billing: Fixed a display issue that showed extra entries for ancillary evaluation templates and group sessions in the Autopopulate Billing Provider dropdown.

• Generative AI Early Access: We’ve added a more detailed message for template mapping errors.

• PDF Packages: We have re-enabled both tab-specific access for users without PDF Package permissions, and printing from the current tab for users with permissions.