July 2024 Release Notes

13.10.0.0 - July 30, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: MAT Dosing Services can now be assigned a default ancillary konnector so that they are automatically routed to that destination upon transmission. This update fully automates a formerly manual billing process. For more information on billing services, click here.
• Billing: Improved the “No approved authorization” billing report per diem red error to be more specific for all three scenarios so that billers have an easier time working through errors. The error handling can determine if there is no auth on file at all, or if the corresponding auth is in the New or Pending status. For more information on billing errors, click here.
• Billing: Changed the post-transmission “missing codes” and “missing claim format” error handling to new red errors that occur pre-transmission on the billable report. This change will eliminate lost revenue due to user error and is our introductory step in streamlining and centralizing the billing workflow. Stay tuned as we continue our efforts to provide better error detection and claim scrubbing. For more information on billing errors, click here.
• Billing: Consolidated the code replacement and place of service replacement billing rule types, laying down the architecture to allow us to add Replace Types more easily. For more information, check out this article.
• Billing: Added a new replacement type for the Replace Billing Rule so that users can automatically swap billing providers based on the payor. This new type is useful for situations where a specific payor wants the billing facility to be the billing provider. For more information, check out this article.
• Billing: Added new replacement type so that users can use the Replace Billing Rule to automatically re-route ancillary services and no longer need to manually reroute them on the billing report. For more information, check out this article.
• Billing: Users can now select more than one code of the same coding system in an evaluation for additional services. For more information, check out this article. If you have any further questions please reach out to IBSupport. 
• Billing: Reduced memory usage when changes occur on the LOC Settings. This update should help prevent the billing report from slowing down if it was being run while someone was updating LOC Settings. 
• Billing: Reduced memory usage for billable items created from MARs.
• Doctor’s Orders: Users with the Doctor role can now sign orders by entering their signature or pin at the time of submission. This update applies when creating, changing, or discontinuing orders. For information on creating quick orders click here. For information on creating custom orders, click here.
• MAT: Replaced the Exception Order button with two new options: Special Take Out and Add Doses. Click here for more information.
  • Special Take Out will singularly address onsite and offsite special take out exceptions. An additional option has been added to Special Take Out so that all doses will be take-outs and no window dose will be required.
  • Add Doses will continue to have the current behavior of the Add Dose exception order type.
• Med Log and Doctor Order Reports: Updated the Med Log and Reports to reflect orders prescribed via Rcopia with the eRx order type. For more information on creating different eRx order types in the EMR, click here. For information on creating different order types in Rcopia check out the Complex Orders section of this article. For information on the Med Log, click here.

• Meds Brought In: Users can now enter multiple medications brought in from the same modal by clicking on the Add Medication button. For more information on logging medications brought in, click here.

Fixed

• Billing: Fixed an issue that caused batches submitted by users with a default location to be hidden in the specific location view.
• Billing: Fixed an issue that prevented LOC Name changes from propagating to existing authorizations for patients in the current census.
• Billing: Fixed an issue that cleared out the insurance name on a billable item associated with a new or pending authorization. This fix should greatly help billers who split up their work by payor and reduce the need for back-and-forth in communications.
• Billing: Fixed a rare issue that sometimes would cause an erroneous “Service auth is pending” red error on per diem billable items.

• Billing: Fixed an issue for OBOT Commercial bundling payor rules that included too many codes in its “included code” functionality.

Scheduler Release 2.2 - July 23, 2024

New

• Quickly Access the Resource Schedule from the Scheduler: Users can access and edit their Resource Schedule directly from the Scheduler. There is now a link next to the Resource name on the left side selection field that, when clicked will open a pop-up Edit Resource Schedule screen. This update will save time and allow users to make changes to their Resource Schedule without navigating away from the Scheduler. For more information on resource schedules, click here. 
  
• Add Patients Directly to a Group Session from the Appointment Card: There is a new Add Patient button on all group session appointment cards in Scheduler. This addition will allow users to add patients to future group sessions on the fly for one-off group additions or ongoing schedules. It will be especially helpful for clients who do not use Group Session Schedules and want to build out their groups for the coming week or month. For more information, click here.

Fixed

• Appointment Cards: Fixed an issue where an Appointment Card pop-out would disappear from the Scheduler when an associated client chart assigned to the appointment or group schedule was deleted.

13.9.0.2 - July 23, 2024

New

• Billing: For customers in Arizona using the unit billing payor rule for ancillary services, we’ve enhanced the aggregation logic to grab the second clinical rendering provider, if applicable, for the box 19 requirement. For more information on the Unit Billing payor rule, click here.

Fixed

• Billing: We’ve fixed an issue experienced by customers in Arizona using Box 19 Clinical Provider workflows where the order of the providers was being reversed and the secondary clinical provider was being transmitted first.
• Billing: Fixed an issue that caused non-Medicare dosing payor rules to not load.

13.9.0.1 - July 19, 2024

New

• Billing: The expanded display for billable days that do not require documentation has been updated to include the title in the Billed, Do Not Bill, Batches, and Claims views.

• PDF Packages/Casefiles: We have updated the layout and UI for the PDF Packages and Casefile generation dialogs. For more information on PDF packages, click here.
  

Fixed

• eRx Rcopia: Fixed an issue where prescriptions created from Rcopia with frequencies greater than 24 hours did not show in the Doctor’s Orders tab.
• Inventory: Fixed an issue where orders with generic medications were not being linked to patient or facility inventory due to capitalization.
• Lab Orders: Admins can no longer destroy patient orders associated with a lab requisition in any status.

13.9.0.0 - July 15, 2024

New

• API Enhancements: API users can now update External Apps by Patient Patch.

• Billing: Improved the Missing Subscriber billing report error to require address, city, state, and zip independently. This should help prevent downstream clearinghouse rejections. For more information on billing report errors, click here.

• Billing: We’ve added the next enhancements for auto-populating billing providers for levels of care, creating a consistent billing report experience that will now show the konnector’s billing provider in the billing report. This update is another foundational piece in the expansion of the auto-population options in LOC Settings. For more information on setting up levels of care, click here.
• Billing: Added a new DOS option for Medicare MAT Billing that bills the weekly window bundles with the Last Day of Week. This option should help customers with specific state requirements so that billers no longer have to manually change the DOS. For more information on the MAT dosing payor rule, click here. 
• eRx Rcopia: Interval PRN orders sent as prescriptions will now include As Directed in the Other field to prevent the partial prescription error in Rcopia. This field can be edited from Rcopia, as needed, before sending the prescription to the pharmacy. For more information, check out the PRN section of this article.

• eRx Rcopia: Users can now send eRx orders with multiple strengths from Kipu to Rcopia. If adjustments are needed before the prescription is sent to the pharmacy we recommend only making changes in Kipu to ensure the most accurate documentation. Changes to multiple-strength prescriptions in Rcopia will not be updated in Kipu. For more information on creating orders in the EMR, click here.

• Evaluations: Allergies can no longer be edited after a form has been completed to retain the integrity of the information that was signed at the time of form completion.
• MAR Report: An additional Frequency column and interval PRN medications will now be included in MAR reports. For more information, check out this article.
• MAT: Users can add notes, witnesses, and attachments to dispensed doses from the MAT Order screen. The notes, witnesses, and any attachments will appear in the history of the associated medication inventory. For more information, click here.

13.8.0.3 - July 2, 2024

Fixed

• Diagnosis Codes: Fixed an issue where the Diagnoses History couldn't be sorted by Logged At when two Dx code entries had the same date entered.

• eRx Rcopia: Fixed an issue where users without Nurse or Doctor roles could not access the Prescription Portal.

• Golden Thread: Fixed an issue where PDF Package/Casefile generation failed when the user selected Include Golden Thread List option but the patient had no Golden Thread problems established.
• LabCorp Facesheet Validation: Fixed an issue where inactive insurances were being included when validating claim addresses.

Scheduler Release 2.1 - July 2, 2024

New

• Scheduler is getting a facelift: The filter section at the top of the Scheduler is being streamlined to improve the user experience. The filter section now takes up less space, making appointments more visible. The dates bar will also remain static so that users will always see the day/date when scrolling through the calendar views.
• New display option for all unassigned Group Sessions: There is a new display option for users who do not assign group session schedules or ad hoc group sessions that shows all group sessions including unassigned sessions. This display will show schedule blocks for group session leaders assigned from group session templates, making it easier to understand resource availability. Users can also start telehealth sessions for these unassigned group sessions, allowing users to start groups on the fly. For information on enabling this setting, click here and for information on adding group sessions click here. 
• Cancelation reasons will appear in the list view: Users with the Cancelation Reason feature enabled on Scheduler will see the Cancelation Reasons column in the list view. The column will also appear in the print and export options, allowing users to filter by cancellation reason. For information on enabling this setting, click here. For more information on the list view, click here.
• Users will No Longer be able to Map Old Appointment Statuses to the Draft Status: The Draft status has been removed from the New Appointment Types drop-down list. This change is intended to solve an issue where old appointments mapped to the Draft status during appointment migration didn’t appear on Scheduler except to the user who initiated the migration. For more information about status migration click here.

Fixed

• Group Session Assignments: Fixed an issue where group sessions could not be assigned to a patient on their discharge date. Scheduler was only looking at the discharge date and not considering the discharge time.
• Appointment Cards: Fixed an issue where an Appointment Card pop-out would disappear from the Scheduler when an associated client chart assigned to the appointment or group schedule was deleted.