December 2024 Release Notes

13.24.0.0 - December 19, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• PDF Packages: We’ve made enhancements to the overall look of PDF packages, for a cleaner, easier to read experience, and consolidated the Medication Log information into a single table.

Fixed

• Attendance: Fixed an issue where users could enter an attendance record with no date, causing a 500 error.
• Billing: Fixed an issue that caused multiple per diem service billable items to generate for each service authorization if more than one service authorization was documented.
• Billing: Fixed an issue that prevented the billing provider preview from displaying on ancillary items for customers using billing by building or billing by program when multiple program or building changes occurred for an existing billable item.
• Billing: Fixed an issue that sometimes caused programs to be hidden in Provider Settings for single instances.
• Facesheet: Fixed an issue where Primary Insurance in the Lab Testing section reverted to “Unassigned” for clients integrated with Kipu RCM.
• Labs: Fixed an issue where users could create, discontinue, and delete lab orders in closed charts.
• MAT Dosing: Fixed an issue where the Back to Top button overlapped with the Send to button in the MAT Dosing Queue.

13.23.0.0 - December 17, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: Updated the system to display an error message if the Send to button is clicked on the facesheet for an external app and the corresponding konnector has been disabled. For more information on the RCM (Avea) Konnector, click here. For more information on the CMD konnector, click here.
• Billing: Added the Insurance Plan Type and Phone as fields to the Payor Settings library. This addition allows users to set a specific value as the default so that it automatically populates when selecting that payor from the insurance look-up list. For more information on adding/editing payors, check out this article.

Fixed

• Billing: Fixed an issue that sometimes prevented the last modified by information from updating in payor rules.
• Doctor’s Orders: Fixed an issue where attempting to view Action orders without documented frequencies resulted in an error.
• Rcopia (DrFirst): Fixed an issue where users in Kipu were disabled but the changes did not reflect in Rcopia.

13.22.0.0 - December 12, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

Fixed

• Billing: Fixed an issue experienced by customers using the RCM (Avea) where add on codes from evaluations weren’t properly supported.
• Billing: Fixed an issue that sometimes caused the insurance to be hidden from the facesheet.
• Programs: Fixed an issue where new patients had a blank program value assigned instead of Unassigned.
• Programs: Fixed an issue that caused entries in the Program History to duplicate when updating the facesheet.

13.21.0.0 - December 10, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: Addressed a gap that sometimes caused duplicate billable items when an authorization’s level of care was updated.
• Billing: Addressed a gap that caused insurances to be hidden in the editable view of the facesheet if they had no status due to incomplete imports or transfers.
• Billing: Enhanced the Billed, Do Not Bill, and Batch Payor Search so that it only yields results for the selected payor. Previously, if two or more payors had the same internal ID, the results returned included multiple payors instead of just the specified payor.
• Evaluations: Updated evaluation form timestamps to indicate if the evaluation was copied using the Copy Evaluation feature. For more information on this feature, click here.
• PHI Tab: Added users with the Manage PHI role as options in the Disclosed by field when creating a PHI entry. For more information on the PHI tab, check out this article.

Fixed

• Billing: Fixed an issue where inpatient and attendance based levels of care set to autopopulate the billing provider failed to do so when removing a service from the per diem day.
• Billing: Fixed an issue experienced by facilities using OBOT Bundling where the main code was hidden on bundles with addons that did not meet the minimum requirements for transmission at the end of the month.
• Billing: Fixed an issue that sometimes caused a duplicate ancillary billable item if the patient had an outpatient level of care assigned on that date of service.
• PHI Tab: Fixed an issue where users who had the correct Manage PHI role were not appearing in the Disclosed By field.
• Rounds: Fixed an issue that occasionally caused a perpetual ‘please wait’ spinning wheel when navigating between pages.

13.20.2.0 - December 5, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: Updated the billing type for Ancillary Billable Items from outpatient to Outpatient/Ancillary. This update will help users identify when a billable item was triggered by an ancillary template. For more information on creating billable ancillary evaluations and group sessions, click here.

Fixed

• Facesheet (Allergy): Fixed an issue where the system allowed duplicate allergy entries by adding a warning message when the same allergen is added more than once.
• Kiosk (mobile only): Fixed an issue where patients were unable to check in at the kiosk when manually entering their date of birth.
• PDFs: Fixed font usage for locally generated PDFs (generated when using the Print Preview or the Single Page PDF buttons).

• Performance: Improved the loading time of the Lab Reports tab under Dashboard > Physician Review.

13.20.1.0 - December 3, 2024

This release is being deployed to clients in stages and may not be available in your instance at this time.

New

• Billing: Added a Location filter to the Payor Settings page to allow more convenient and intuitive filtering by location. This update helps reduce clicks by removing the need to change the location bar constantly. For more information on the Payors tab, click here.  
• Billing: Moved the “Out of sync insurance auth” error message so that it appears pre-transmission instead of post-transmission. This change will help users detect data issues earlier in the process and reduce the manual audit review of batches post-transmission. Click here for instructions on resolving this error or contact Support for help.
• Billing: Billers for facilities using Scheduler and integrated billing will now see the telehealth indicator on telehealth group sessions when they expand the billable item. This addition should greatly reduce the review process for these sessions.

• Portal: We have removed the Invite buttons from the Portal Directory. For more information on inviting patients to the Portal, check out this article.

Fixed

• Login/Password: We’ve fixed an issue where users with expired passwords received errors while attempting to enter their current (expired) password as part of the new password process. Now, instead of employing a workaround, users will receive an email with a link, which will allow them to reset their password.